Description:
Factors affecting variation in product quality; Control Charts; techniques for acceptance and reliability testing; failure distribution, redundant systems, models of repair and maintenance.
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Topics:
BACKGROUND AND HISTORY OF QUALITY
1. History and Evolution of Quality
a. Craft Era
b. Standardization, Mass Production, and Quality Assurance
c. Evolution of Quality Control
d. Total Quality Management
e. Standards and Awards
f. Initiative Era
QUALITY GURUS AND THEIR CONTRIBUTIONS
2. Quality Pioneers and Their Contributions
a. 4 Main Periods of Quality Gurus
b.First Period: The Pioneers of Quality
c. Second Period: The Early Americans
d. Third Period: The Japanese
e. Fourth Period: The New Western Wave
IQC APPROACHES
3. Toyota Production Systems (TPS)
a. Customer Focus
b. Just-In-Time
c. Involvement
d. Jidoka
e. Standardized Work
f. Equipment Stability
4. ISO Standdards
a. ISO 9000: Quality Management System
b. ISO 14000: Environmental Management System
c. ISO 45000: Occupational Safety & Health Management System
d. ISO 31000: Risk Management System
e. ISO 55000: Asset Management System
f. ISO 27000: Information Security Management System
g. ISO 22000: Food Safety Management System
h. ISO 50000: Energy Management System
APPLICATIONS
5. Computations, Charts, and Diagrams in Industrial Quality Control
a. 7 Basic Quality Control Tools
i. Cause and Effect Diagram
ii. Check Sheet
iii. Control Chart (Shewhart)
iv. Histogram
v. Pareto Chart
vi. Scatter Diagram
vii. Stratification and Flowchart
b. New Quality Control Tools
i. Affinity Diagram
ii. Relations Diagram
iii. Tree Diagram
iv. Matrix Diagram
v. Arrows Diagram
vi. Process Decision Program Chart (PDPC)
vii. Prioritiztion Matrix - Matrix Data Analysis
6. Computer Applications in IQC
a. Computer Software Tools in IQC
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